Harare, Zimbabwe | The Econet mobile money transfer platform, Ecocash is down, the company said in a statement, leaving hundreds of thousands of clients stranded on Wednesday.
“Kindly note that Ecocash services are currently unavailable on *151#, *153# and the Ecocash mobile app,” Econet said in a statement.
“Our technical team is working tirelessly to restore normal service. We sincerely apologize for any inconveniences that may be caused.”
Econet did not give any information on why the Ecocash platform went down for the rest of Wednesday.
Dozens of Econet’s disgruntled customers vented their anger on Facebook after Ecocash went down.
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Zimbabweans are now largely depending on mobile and online applications to make payments, transfer or receive money.
Ecocash in 2022 went down again inconveniencing customers.
Zimbabwe online services are being encouraged to beef up their security on their platforms to prevent cyber attacks.
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