Hezy Motors Logistics, led by Hazel Mafu, has come under intense scrutiny after issuing a Facebook statement that appears to have sparked more controversy than calm.
In the post, the company thanked clients for raising concerns and reaffirmed its commitment to “trust, transparency, and reliable service delivery.” But actions taken immediately after suggest otherwise.
Soon after publishing the statement, Hezy Motors restricted who could comment on the post — and began deleting complaints from clients alleging they never received their vehicles despite making payments. For a company claiming transparency, silencing unhappy customers sends a very different message.
Clients who tried to question delays or request updates say their comments vanished within minutes. Many now believe that Hazel Mafu and her team are more focused on controlling the narrative than solving the actual problems.
In the same statement, the company warned that legal action could be taken against anyone breaching contracts, which some readers interpreted as an attempt to intimidate dissatisfied customers rather than reassure them.
If Hezy Motors Logistics truly values “honesty and transparency,” why are legitimate concerns being erased? Why limit public discussion on a platform meant to communicate with clients?
As outrage grows and more clients share their frustrations on other social media platforms, many are now asking: What exactly is Hazel Mafu trying to hide?
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