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Zimra’s new tax structure will go into force in January 2024

ZIMRA has denied allegations that it misplaced tax records dating back six years

Harare | According to the Zimbabwe Revenue Authority (Zimra), tax clearing certificates (ITF263) will be available to compliant taxpayers exclusively through the newly implemented Tax and Revenue Management System (TaRMS) beginning January 1, 2024.

TaRMS was launched by Zimra in October of this year, and it is designed to help taxpayers while also improving compliance and trade facilitation by the tax authority.

TaRMS was created in response to numerous major issues that taxpayers were experiencing, including difficulties completing forms, a lack of data integrity, and time-consuming processes for tax payments and refunds.

The system also includes features such as taxpayer registration, tax return processing, tax payments, and debt management, with the goal of encouraging voluntary compliance and making tax management easier for the general public.

The authority has indicated that for clients to access their tax clearance certificates, taxpayers already in the Zimra master database should have claimed the Taxpayer Identity Number (TIN), and registered in TaRMS through the Self Service Portal (SSP).

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The tax authority also urged clients who have never been issued a business partner (BP) number to get registered in the TaRMS system in order to access their tax clearances.

“All taxpayers are required to be up to date with their tax obligations, which include payment of tax and returns submission in order to be able to obtain their tax clearance certificates.

The on-boarding to the TaRMS platform by taxpayers who had BP numbers prior to October 12, 2023 is currently in progress, and should be completed by November 15, 2023, to allow smooth migration of transaction data from the current system to TaRMS,” said Mr Misheck Govha, Zimra commissioner domestic taxes.

Zimra said taxpayers were to use the e-tax and e-service platforms to submit all their returns up to November 24, 2023, after which these two platforms will be shut down to allow migration to TaRMS. All facilities will be offered in TaRMS from December 1, 2023.

“All taxpayers are encouraged to contact their nearest Zimra offices should they face registration or ITF 263 issuance challenges. Taxpayers can also get in touch with the Zimra contact center on 585,” explained Mr. Govha.

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With the new system, transaction data from the old systems will be migrated by the end of November 2023 and the old systems will be shut down for all transactions, according to Zimra.

The submission of tax returns and refund claims will only be done through TaRMS via the self-service portal.

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